ClassLink experienced a minor incident on July 3, 2024 affecting Active Directory Integration and Google Integration and 1 more component, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 03, 2024, 01:48 PM UTC
We're addressing a login-related issue logging in to LaunchPad that is impacting some customers. All other ClassLink products are not impacted. We will post additional information once the cause of the issue has been identified. Thank you for your patience.
- identified Jul 03, 2024, 02:20 PM UTC
An issue impacting a subset of our server clusters has been identified and is currently being addressed. Login functionality is being restored. We'll post another update as soon as full functionality has been restored.
- resolved Jul 03, 2024, 03:19 PM UTC
We’ve resolved issues with all server clusters, and login functionality is now fully restored. Thank you for your patience.