ClassLink experienced a major incident on August 15, 2024 affecting Active Directory Integration and Google Integration and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Active Directory IntegrationGoogle IntegrationAzure Integration
Update timeline
- investigating Aug 15, 2024, 12:17 PM UTC
We are investigating an issue with LaunchPad pages not loading. Users may receive a 404 error or Portal not found error.
- identified Aug 15, 2024, 12:29 PM UTC
The teams have identified the issue and are working towards a resolution.
- identified Aug 15, 2024, 12:51 PM UTC
LaunchPad pages are now loading. Restoration efforts are still underway to fully restore the system. Thank you for your patience and understanding during this time. We will keep you informed of any further developments.
- resolved Aug 15, 2024, 01:11 PM UTC
All services have been restored. Users can access and use the system as usual.