ClassLink incident

Service Alert: LaunchPad

Minor Resolved View vendor source →

ClassLink experienced a minor incident on August 21, 2024 affecting Active Directory Integration and Google Integration and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2024, 01:09 PM UTC
Resolved
Aug 21, 2024, 01:41 PM UTC
Duration
31m
Detected by Pingoru
Aug 21, 2024, 01:09 PM UTC

Affected components

Active Directory IntegrationGoogle IntegrationAzure IntegrationMy Apps

Update timeline

  1. investigating Aug 21, 2024, 01:09 PM UTC

    We are investigating a login related issue. Users may experience slow response times logging in and an issue with My Apps loading properly. The teams are currently working to restore functionality as quickly as possible.

  2. monitoring Aug 21, 2024, 01:33 PM UTC

    Logins have been restored. We are still addressing the slower than normal My Apps loading times.

  3. resolved Aug 21, 2024, 01:41 PM UTC

    LaunchPad logins and My Apps functionality have been fully restored.