ClassLink incident

410 Error - LaunchPad with AD Integration

Minor Resolved View vendor source →

ClassLink experienced a minor incident on November 30, 2024 affecting Active Directory Integration, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2024, 02:47 PM UTC
Resolved
Nov 30, 2024, 03:10 PM UTC
Duration
23m
Detected by Pingoru
Nov 30, 2024, 02:47 PM UTC

Affected components

Active Directory Integration

Update timeline

  1. investigating Nov 30, 2024, 02:47 PM UTC

    A LaunchPad login issue has been identified affecting a subset of customers. Users may receive a 410 Error message when attempting to log in to ClassLink with their active directory credentials. We are investigating and will post updates as soon as possible.

  2. monitoring Nov 30, 2024, 03:03 PM UTC

    The issue has been addressed. Login functionality has been restored, and we are monitoring the results.

  3. resolved Nov 30, 2024, 03:10 PM UTC

    This incident has been resolved.