ClassLink experienced a minor incident on December 5, 2024 affecting Roster Server, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Roster Server
Update timeline
- investigating Dec 05, 2024, 04:26 PM UTC
We’re investigating an issue that is limited in scope to the roster server, which may have caused a small percentage of imports to fail or report. There is no impact to users and launchpad and single sign on continue to work as expected.
- monitoring Dec 05, 2024, 04:45 PM UTC
The issue has been addressed. Import functionality has been restored for all servers, and we are monitoring the results.
- resolved Dec 05, 2024, 06:09 PM UTC
This issue has been resolved.