ClassLink incident

My Apps - Folders Renamed

Notice Resolved View vendor source →

ClassLink experienced a notice incident on February 5, 2025 affecting My Apps, lasting 6h 3m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2025, 05:18 PM UTC
Resolved
Feb 05, 2025, 11:21 PM UTC
Duration
6h 3m
Detected by Pingoru
Feb 05, 2025, 05:18 PM UTC

Affected components

My Apps

Update timeline

  1. investigating Feb 05, 2025, 05:18 PM UTC

    ClassLink is aware of an issue where folders have been renamed. While this does not impact overall system functionality, our developers are actively working on a resolution. We appreciate your patience and will provide updates as soon as possible.

  2. investigating Feb 05, 2025, 05:20 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 05, 2025, 06:30 PM UTC

    We identified an issue with a recent update that caused some folders to be renamed. The update has been reverted, and we are actively restoring folder names. This process will be completed tonight. Thank you for your patience!

  4. resolved Feb 05, 2025, 11:21 PM UTC

    Folder names have been restored. However, there is a small percantage of folders that need to be addressed - additional instructions will be provided to those impacted.