ClassLink incident

Logging into ClassLink with Google or Entra

Major Resolved View vendor source →

ClassLink experienced a major incident on April 11, 2025 affecting Google Integration and Azure Integration, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2025, 12:32 PM UTC
Resolved
Apr 11, 2025, 03:47 PM UTC
Duration
3h 14m
Detected by Pingoru
Apr 11, 2025, 12:32 PM UTC

Affected components

Google IntegrationAzure Integration

Update timeline

  1. investigating Apr 11, 2025, 12:32 PM UTC

    We've received reports that some users are unable to log in to ClassLink via Google or Entra. We are currently investigating.

  2. identified Apr 11, 2025, 01:10 PM UTC

    We have identified the issue and have determined some Google-integrated districts were affected. All Entra and Active Directory integrations were not impacted. We are currently implementing a resolution.

  3. monitoring Apr 11, 2025, 01:43 PM UTC

    A fix has been implemented. We are continuing to monitor all Google logins.

  4. resolved Apr 11, 2025, 03:47 PM UTC

    This incident has been resolved.