Claravine Outage History

Pingoru has recorded 26 incidents for Claravine: 3 in the last 12 months and 2 in the last 90 days.

26incidents recorded

3last 12 months

2last 90 days

22 minutestypical duration

Incidents per month

Share of hours with an open incident, any severity

Pingoru began tracking Claravine in April 2026, so earlier months are not shown. Hover a bar for its value.

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Incidents, newest first

Critical October 21, 2026 Temporarily Unavailable: Security Precaution 57m Core Platform

Started Oct 21, 2026, 05:37 PM UTC· resolved Oct 21, 2026, 06:35 PM UTC

monitoring Oct 21, 2026, 05:38 PM UTC

We’re responding to a security vulnerability affecting widely used software. The PHP Security Team has issued an emergency, out-of-band security advisory addressing two critical issues. The security of your data is our top priority. While we complete this work, we've temporarily taken Claravine offline as a precaution. Our Engineering and Security teams are monitoring our systems around the clock and taking steps to address it. We know an interruption affects your team's ability to get work done, and we're sorry for the inconvenience. We'll keep you updated.
monitoring Oct 21, 2026, 06:25 PM UTC

Our Engineering and Security teams are deploying the security patch across our production environments. Once the patch is in place and verified, we’ll start bringing services back online.
resolved Oct 21, 2026, 06:45 PM UTC

At 2:35 PM Eastern Claravine was back online following security patching and validation. You can log in and resume your work. The security of your data is our top priority. We had temporarily taken Claravine offline as a precaution, following an out-of-band security advisory by the PHP Security Team of two critical issues. These were resolved We’re sorry for the disruption and appreciate your patience.

Minor August 5, 2026 Users unable to save lists 7m Core Platform

Started Aug 05, 2026, 04:03 PM UTC· resolved Aug 05, 2026, 04:10 PM UTC

investigating Aug 05, 2026, 04:03 PM UTC

We're looking into an incident (Degraded performance) - Overnight during nightly backups, one of our list value indexes started to fail 6:39am UTC. We are re-indexing the list values index used. This is currently impacting LIST updates (requested list changes), this is NOT affecting submissions. There is no data loss involved in this incident.
identified Aug 05, 2026, 04:04 PM UTC

The issue has been identified and a fix is being implemented.
resolved Aug 05, 2026, 04:10 PM UTC

Lists saving functions have been restored.

Started Mar 13, 2026, 05:30 PM UTC· resolved Mar 13, 2026, 05:30 PM UTC

resolved Mar 18, 2026, 07:30 PM UTC

Intermittent submission errors detected at 1:20pm ET. Resolved at 3:20pm ET. No data loss occurred during that timeframe

Started Sep 26, 2025, 04:00 PM UTC· resolved Sep 26, 2025, 04:00 PM UTC

resolved Sep 26, 2025, 09:35 PM UTC

Service restored at 9:34am ET - The Claravine platform response times were restored to allow customers to view their application pages. Claravine isolated the issue to a specific infrastructure pod and took actions to restore it. Incident reported at 9:13am ET - The Claravine platform was reported to have degraded response times and customers may have been temporarily unable to view certain application pages.

Started Sep 05, 2025, 01:40 AM UTC· resolved Sep 09, 2025, 03:15 PM UTC

monitoring Sep 05, 2025, 01:40 AM UTC

Adobe confirmed reports of processing issues on Adobe Analytics that started on Sep 3, 2025, and that Adobe is actively investigating. Claravine will share an update as soon as we receive more information.
resolved Sep 09, 2025, 03:15 PM UTC

Resolved - Adobe Analytics processing times are observed to be back to normal. Claravine will continue to monitor and stay in close communication with Adobe.