Claras experienced a minor incident on February 11, 2026 affecting Features and Live Recordings, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 11, 2026, 06:03 AM UTC
Status: Investigating We're investigating an issue where some files are not uploading. This is impacting the ability to upload attachments, and finalise live recordings. Live recordings will remain saved to your device, and you'll be able to finalise them once the issue is resolved. Affected components Live Recordings (Degraded performance) Features (Degraded performance)
- resolved Feb 11, 2026, 06:13 AM UTC
Status: Resolved The issue is now resolved. This was a short intermitted outage from our storage provider. All live recordings will automatically finish uploading. Affected components Live Recordings (Operational) Features (Operational)