Claras incident

Error uploading files

Minor Resolved View vendor source →
Started
Feb 11, 2026, 06:13 AM UTC
Resolved
Feb 11, 2026, 06:13 AM UTC
Duration
Detected by Pingoru
Feb 11, 2026, 06:13 AM UTC

Affected components

FeaturesLive Recordings

Update timeline

  1. investigating Feb 11, 2026, 06:03 AM UTC

    Status: Investigating We're investigating an issue where some files are not uploading. This is impacting the ability to upload attachments, and finalise live recordings. Live recordings will remain saved to your device, and you'll be able to finalise them once the issue is resolved. Affected components Live Recordings (Degraded performance) Features (Degraded performance)

  2. resolved Feb 11, 2026, 06:13 AM UTC

    Status: Resolved The issue is now resolved. This was a short intermitted outage from our storage provider. All live recordings will automatically finish uploading. Affected components Live Recordings (Operational) Features (Operational)

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