Claras incident

AI Provider partial outage

Minor Resolved View vendor source →

Claras experienced a minor incident on April 8, 2026 affecting Transcription and Clarity Plus and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 08:39 AM UTC
Resolved
Apr 08, 2026, 08:39 AM UTC
Duration
—
Detected by Pingoru
Apr 08, 2026, 08:39 AM UTC

Affected components

TranscriptionClarity PlusAI ToolsFile NotesDocuments

Update timeline

  1. investigating Apr 08, 2026, 08:01 AM UTC

    Status: Investigating Our upstream AI provider has a partial outage, and we're experiencing slow processing times. Affected components Clarity Plus (Degraded performance) Transcription (Degraded performance) Documents (Degraded performance) File Notes (Degraded performance) AI Tools (Degraded performance)

  2. resolved Apr 08, 2026, 08:39 AM UTC

    Status: Resolved AI Provider identified the problem and releases fix Affected components Transcription (Operational) Documents (Operational) File Notes (Operational) AI Tools (Operational) Clarity Plus (Operational)