Claras incident

Outage with Downstream AI Provider

Minor Resolved View vendor source →
Started
Apr 24, 2026, 04:01 AM UTC
Resolved
Apr 24, 2026, 04:01 AM UTC
Duration
Detected by Pingoru
Apr 24, 2026, 04:01 AM UTC

Affected components

TranscriptionClarity PlusAI ToolsFile NotesDocuments

Update timeline

  1. investigating Apr 24, 2026, 03:03 AM UTC

    Status: Investigating We are experiencing issues with our AI provider. File note and Document generation are affected. Affected components Transcription (Degraded performance) Documents (Degraded performance) File Notes (Degraded performance) AI Tools (Degraded performance) Clarity Plus (Degraded performance)

  2. resolved Apr 24, 2026, 04:01 AM UTC

    Status: Resolved This incident has been resolved. Affected components Transcription (Operational) Documents (Operational) File Notes (Operational) AI Tools (Operational) Clarity Plus (Operational)

Looking to track Claras downtime and outages?

Pingoru polls Claras's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Claras reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Claras alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Claras for free

5 free monitors · No credit card required