Claras incident

AI Provider retired models

Minor Resolved View vendor source →

Claras experienced a minor incident on June 16, 2026 affecting Transcription and Clarity Plus and 1 more component, lasting 22h 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 01:41 AM UTC
Resolved
Jun 17, 2026, 12:16 AM UTC
Duration
22h 35m
Detected by Pingoru
Jun 16, 2026, 01:41 AM UTC

Affected components

TranscriptionClarity PlusAI ToolsFile NotesDocuments

Update timeline

  1. identified Jun 16, 2026, 01:41 AM UTC

    Status: Identified Our one of the AI Provider retired models on June 15th, expected different behaviours and result Affected components Clarity Plus (Degraded performance) Transcription (Degraded performance) Documents (Degraded performance) File Notes (Degraded performance) AI Tools (Degraded performance)

  2. resolved Jun 17, 2026, 12:16 AM UTC

    Status: Resolved Models were updated, please keep monitoring for outputs Affected components Transcription (Operational) Documents (Operational) File Notes (Operational) AI Tools (Operational) Clarity Plus (Operational)