Claras incident

AI Provider retired models

Claras is currently experiencing a major incident affecting Transcription and Clarity Plus and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 16, 2026, 01:41 AM UTC
Resolved
Ongoing
Duration
● 1h 31m
Detected by Pingoru
Jun 16, 2026, 01:41 AM UTC

Affected components

TranscriptionClarity PlusAI ToolsFile NotesDocuments

Update timeline

  1. identified Jun 16, 2026, 01:41 AM UTC

    Status: Identified Our one of the AI Provider retired models on June 15th, expected different behaviours and result Affected components Clarity Plus (Degraded performance) Transcription (Degraded performance) Documents (Degraded performance) File Notes (Degraded performance) AI Tools (Degraded performance)