Claras incident

AI Provider retired models

Minor Resolved View vendor source →

Claras experienced a minor incident on June 17, 2026 affecting Transcription and Clarity Plus and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 12:16 AM UTC
Resolved
Jun 17, 2026, 12:16 AM UTC
Duration
—
Detected by Pingoru
Jun 17, 2026, 12:16 AM UTC

Affected components

TranscriptionClarity PlusAI ToolsFile NotesDocuments

Update timeline

  1. identified Jun 16, 2026, 01:41 AM UTC

    Status: Identified Our one of the AI Provider retired models on June 15th, expected different behaviours and result Affected components Clarity Plus (Degraded performance) Transcription (Degraded performance) Documents (Degraded performance) File Notes (Degraded performance) AI Tools (Degraded performance)

  2. resolved Jun 17, 2026, 12:16 AM UTC

    Status: Resolved Models were updated, please keep monitoring for outputs Affected components Transcription (Operational) Documents (Operational) File Notes (Operational) AI Tools (Operational) Clarity Plus (Operational)