CITI Program Outage History

CITI Program is up right now

CITI Program had 1 outage in the last 2 years totaling 7h 14m of downtime — averaging 0 incidents per month.

There was 1 CITI Program outage since September 1, 2026 totaling 7h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.citiprogram.org

Minor September 1, 2026

Issues with Email Delivery

Detected by Pingoru
Sep 01, 2026, 04:29 PM UTC
Resolved
Sep 01, 2026, 11:44 PM UTC
Duration
7h 14m
Affected: Email Services
Timeline · 2 updates
  1. investigating Sep 01, 2026, 04:29 PM UTC

    Our service provider Mailchimp is experiencing an issue which is delaying delivery of emails generated by the CITI Program LMS, such as password reset and user account creation emails. Emails to/from our help desk (https://support.citiprogram.org) are not affected.

  2. resolved Sep 01, 2026, 11:44 PM UTC

    Our service provider Mailchimp has marked the email delivery issue as resolved.

Read the full incident report →