CITI Program incident

Issues with Email Delivery

Minor Ongoing View vendor source →

CITI Program is currently experiencing a minor incident affecting Email Services, which began 4h ago. The vendor's full update timeline is below.

Started
Sep 01, 2026, 04:29 PM UTC
Resolved
Ongoing
Duration
● 3h 46m
Detected by Pingoru
Sep 01, 2026, 04:29 PM UTC

Affected components

Email Services

Update timeline

  1. investigating Sep 01, 2026, 04:29 PM UTC

    Our service provider Mailchimp is experiencing an issue which is delaying delivery of emails generated by the CITI Program LMS, such as password reset and user account creation emails. Emails to/from our help desk (https://support.citiprogram.org) are not affected.