pingoru pingoru CitaPro had 3 outages in the last 2 years totaling 2h 48m of downtime, averaging 0.1 incidents per month.
There were 3 CitaPro outages since November 6, 2025 totaling 2h 48m of downtime. Each is summarised below. Incident details, duration, and resolution information.
We’re having some trouble with Citapro API. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
We’re back! Citapro Api should be up and running. Thanks for bearing with us.
We are currently investigating a performance issue affecting our web platform. Some users may experience slow loading times or timeouts when accessing certain parts of the application. Our team has detected unusually high traffic levels that may be impacting the stability of our services. We are actively analyzing the situation and working to restore full performance as soon as possible. We’ll provide updates as soon as more information becomes available.
The earlier performance degradation has been fully resolved. Our systems experienced a temporary slowdown due to an unexpected spike in user activity, which caused timeouts for some users. Our engineering team scaled the infrastructure and optimized the affected services, restoring normal performance. 🔍 Preventive Actions Increased system capacity and auto-scaling limits. Improved real-time monitoring for traffic surges. Continued performance tuning as our user base grows. We apologize for the inconvenience and appreciate your understanding.