Cisco Meraki incident

Wifi authentication issues

Major Resolved View vendor source →

Cisco Meraki experienced a major incident on May 29, 2024, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2024, 07:26 PM UTC
Resolved
May 29, 2024, 07:54 PM UTC
Duration
27m
Detected by Pingoru
May 29, 2024, 07:26 PM UTC

Update timeline

  1. identified May 29, 2024, 07:26 PM UTC

    We are aware that customers may be having challenges with sentry wifi authentication. Our remediation teams have identified the issue, and are actively working to mitigate impact to customers.

  2. resolved May 29, 2024, 07:54 PM UTC

    Our teams have deployed a fix that has mitigated impact to customers. Normal sentry wifi authentication functionality has been restored, and systems are operating as expected. If you continue to have issues, please feel free to contact Meraki Support.