Cisco Meraki experienced a major incident on April 19, 2024, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Apr 19, 2024, 05:42 PM UTC
We are aware of an issue that may be affecting customers in China from logging into the Meraki Dashboard. We have engineers actively working on this to address the issue.
- monitoring Apr 19, 2024, 05:56 PM UTC
Our teams have implemented a fix to address the issue that may have been observed by customers, and are continuing to monitor systems to ensure correct behavior.
- resolved Apr 19, 2024, 07:04 PM UTC
This incident has been resolved. All systems are operating as expected. If you encounter any issues, please don't hesitate to contact Meraki Support.