Cisco Meraki incident

China Splash Page Issue

Minor Resolved View vendor source →

Cisco Meraki experienced a minor incident on May 23, 2024, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 03:27 AM UTC
Resolved
May 23, 2024, 04:45 AM UTC
Duration
1h 18m
Detected by Pingoru
May 23, 2024, 03:27 AM UTC

Update timeline

  1. identified May 23, 2024, 03:27 AM UTC

    We are aware that Meraki Dashboard customers using the China Dashboard may be encountering issues when trying to load Splash Pages. Our engineers have identified what they believe to be the source of the issue, and are actively working on applying a fix.

  2. monitoring May 23, 2024, 03:45 AM UTC

    A fix for the issue loading splash pages in the China dashboard has been rolled out and verified. If you experience further issues, please don't hesitate to contact Meraki Support.

  3. resolved May 23, 2024, 04:45 AM UTC

    After monitoring, this issue is believed to be fully resolved. If you experience further issues, please don't hesitate to contact Meraki Support.