Cisco Meraki experienced a critical incident on June 13, 2024, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 13, 2024, 11:19 PM UTC
We are aware that some customers are experiencing issues accessing the Meraki dashboard. We have teams actively investigating this now.
- identified Jun 13, 2024, 11:38 PM UTC
We have identified a cause for the current customer issues and are actively working on deploying a mitigation.
- monitoring Jun 14, 2024, 12:30 AM UTC
Our teams have deployed a fix that has mitigated impact to customers. Our teams will continue to monitor systems to confirm correct behavior.
- resolved Jun 14, 2024, 01:03 AM UTC
This incident is now resolved. All systems are operating as expected. If you continue to experience issues, please reach out to Meraki Customer Support.