Cisco Meraki experienced a minor incident on August 7, 2024, lasting 2h 26m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 07, 2024, 06:24 PM UTC
We are aware that some customers may be having issues with viewing video from cameras that are not in their local network. Our teams are actively investigating.
- resolved Aug 07, 2024, 08:50 PM UTC
Our teams have addressed the issue that was preventing playback of video from cameras not in a local network. Normal functionality has been fully restored. If you continue to experience issues, please reach out to Meraki Support.