Cisco Meraki incident

Meraki Dashboard SAML authentication issue

Minor Resolved View vendor source →

Cisco Meraki experienced a minor incident on August 15, 2024, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2024, 08:01 PM UTC
Resolved
Aug 15, 2024, 09:00 PM UTC
Duration
59m
Detected by Pingoru
Aug 15, 2024, 08:01 PM UTC

Update timeline

  1. investigating Aug 15, 2024, 08:01 PM UTC

    We are aware that some customers are experiencing issues when attempting to authenticate to the Meraki Dashboard via an Service Provider-initiated SAML connection. Our teams are actively working to mitigate this issue.

  2. resolved Aug 15, 2024, 09:00 PM UTC

    Our teams have implemented a mitigation for these SAML login issues. All systems are performing normally. If you continue to have issues, please reach out to Meraki Customer Support.