Cisco Meraki incident

Issue with update of switch port configurations

Minor Resolved View vendor source →

Cisco Meraki experienced a minor incident on September 3, 2024, lasting 5h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2024, 07:00 PM UTC
Resolved
Sep 04, 2024, 12:24 AM UTC
Duration
5h 24m
Detected by Pingoru
Sep 03, 2024, 07:00 PM UTC

Update timeline

  1. identified Sep 03, 2024, 07:00 PM UTC

    We are aware of an issue that my be blocking customers' ability to update switch port configurations. Our teams are actively working on remediating the issue at this time. As a workaround, use of our API can be used to apply configuration updates to switch ports.

  2. monitoring Sep 03, 2024, 08:06 PM UTC

    Our engineering teams have deployed a fix which mitigates impact to customers. Customers should once again be able to successfully update switch port configurations via the Meraki Dashboard. We will continue to monitor systems to verify correct behavior.

  3. resolved Sep 04, 2024, 12:24 AM UTC

    This incident is now Resolved. All systems are operating as expected. If you continue to have issues, please reach out to Meraki Customer Support.