Cisco Meraki experienced a minor incident on September 17, 2024, lasting 29m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 17, 2024, 11:48 PM UTC
We are aware that some customers are having issues when trying to load the Video Wall page from the Meraki Dashboard. Engineers have identified a cause for this, and are actively working to remediate the issue. Video Walls viewed within the Meraki Vision Portal are unaffected. Please utilize the Vision Portal as a valid workaround until this issue is resolved.
- resolved Sep 18, 2024, 12:18 AM UTC
This incident is now resolved. Video Wall within Meraki Dashboard should now operate as expected. If you continue to have issues, please contact Meraki Customer Support.