Cisco Meraki experienced a minor incident on October 1, 2024, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 01, 2024, 08:05 PM UTC
We are aware that some customers may not be receiving alerts via webhooks as expected. Our teams are actively investigating this.
- identified Oct 01, 2024, 08:39 PM UTC
Our teams have identified the underlying cause of the issue, and are actively working on implementing a solution. Our teams have also determined that MT webhook alerts and related SMS messaging are also impacted.
- resolved Oct 02, 2024, 12:55 AM UTC
This incident is now resolved. All webhook and SMS alerts are being issued as expected. If you experience any issues with alert delivery, please contact Meraki Customer Support.