Cisco Meraki experienced a major incident on October 10, 2024, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 10, 2024, 07:11 AM UTC
We are aware that customers are having issues connecting to the Meraki Dashboard in China (dashboard.meraki.cn). Our teams are actively investigating the issue.
- identified Oct 10, 2024, 07:31 AM UTC
We have identified the cause of the issue, and our teams are actively working on putting mitigation in place.
- monitoring Oct 10, 2024, 08:09 AM UTC
Our teams are deploying a mitigation to our systems, and are continuing to monitor them for normal function.
- resolved Oct 10, 2024, 08:30 AM UTC
This incident is now resolved. All services are performing as expected. If you continue to have issues, please contact Meraki Customer Support.