Cisco Meraki experienced a major incident on October 14, 2024, lasting 57m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 14, 2024, 10:32 PM UTC
We are aware that video backup with MV Cloud Archive is currently degraded. We have a team actively investigating.
- resolved Oct 14, 2024, 11:29 PM UTC
This incident is now resolved. Cloud Archive storage and retrieval is working as expected for all MV cameras. If you continue to experience issues, please contact Meraki Support.