Cisco IoT incident

A partial outage was identified for Device Management Services in EU. We are investigating.

Major Resolved View vendor source →

Cisco IoT experienced a major incident on February 15, 2023 affecting Device Management and Secure Equipment Access Service, lasting 8h 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2023, 11:38 AM UTC
Resolved
Feb 15, 2023, 07:51 PM UTC
Duration
8h 12m
Detected by Pingoru
Feb 15, 2023, 11:38 AM UTC

Affected components

Device ManagementSecure Equipment Access Service

Update timeline

  1. investigating Feb 15, 2023, 11:38 AM UTC

    We are currently investigating this issue.

  2. monitoring Feb 15, 2023, 05:45 PM UTC

    Engineering has identified the cause of the outage. Remediation activities have been completed. Cisco will continue to monitor for the next 2 hours for any service instability.

  3. resolved Feb 15, 2023, 07:51 PM UTC

    This incident has been resolved.