Cisco IoT incident

Partial outage for Secure Equipment Access service in EU

Major Resolved View vendor source →

Cisco IoT experienced a major incident on November 27, 2024 affecting Secure Equipment Access Service, lasting 14h 56m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2024, 05:51 PM UTC
Resolved
Nov 28, 2024, 08:47 AM UTC
Duration
14h 56m
Detected by Pingoru
Nov 27, 2024, 05:51 PM UTC

Affected components

Secure Equipment Access Service

Update timeline

  1. identified Nov 27, 2024, 05:51 PM UTC

    Our monitoring systems have detected intermittent service interruptions for SEA connections. Users may experience abrupt disconnections for established SEA connections. Engineering team is working on a fix and will roll out soon.

  2. resolved Nov 28, 2024, 08:47 AM UTC

    A fix was implemented, validated, and deployed.