Cirrus Insight incident

Cirrus Insight for Google Calendar Issue

Major Resolved View vendor source →

Cirrus Insight experienced a major incident on February 27, 2019 affecting Cirrus Insight Gmail, lasting 5h 25m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2019, 02:35 PM UTC
Resolved
Feb 27, 2019, 08:00 PM UTC
Duration
5h 25m
Detected by Pingoru
Feb 27, 2019, 02:35 PM UTC

Affected components

Cirrus Insight Gmail

Update timeline

  1. investigating Feb 27, 2019, 02:35 PM UTC

    Cirrus Insight is currently experiencing intermittent service issues with our Cirrus Insight for Google Calendar feature. Our Calendar Sync feature is still operational and may be used as a temporary workaround. Other platforms are not experiencing issues at this time. We apologize for the inconvenience and will update this status as information becomes available.

  2. identified Feb 27, 2019, 05:52 PM UTC

    The root cause of the Cirrus Insight for Google Calendar issue has been identified. We're currently testing a patch to resolve the issue.

  3. monitoring Feb 27, 2019, 07:08 PM UTC

    A fix has been deployed to alleviate the Cirrus Insight for Google Calendar tab issue. We're monitoring the results and will provide updates as they become available. We apologize for any inconvenience that this partial outage may have caused.

  4. resolved Feb 27, 2019, 08:00 PM UTC

    This incident has been resolved.