Cirrus Insight experienced a major incident on June 18, 2019 affecting Calendar Sync and Book Meeting and 1 more component, lasting 5h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 18, 2019, 03:23 PM UTC
Google is currently experiencing an issue with their Calendar feature. Users are receiving a 404 Error upon accessing their calendar. As a result, Cirrus Insight users on the Google platform may see degraded performance. See https://www.google.com/appsstatus#hl=en-GB&v=status for more details. We will resolve this incident once we have received confirmation that the issue has been resolved from Google.
- identified Jun 18, 2019, 04:04 PM UTC
Google is currently experiencing an issue with their Calendar feature. Users are receiving a 404 Error upon accessing their calendar. As a result, Cirrus Insight users on the Google platform may see degraded performance. See https://www.google.com/appsstatus#hl=en-GB&v=status for more details. We will resolve this incident once we have received confirmation that the issue has been resolved from Google.
- monitoring Jun 18, 2019, 06:09 PM UTC
Google has implemented a fix for the calendar issues experienced earlier today. All Cirrus Insight features are now operational. We will continue to monitor the situation and apply updates here as required. Thank you for your patience in this regard.
- resolved Jun 18, 2019, 08:47 PM UTC
This incident has been resolved by Google and all services are operational within Cirrus Insight. No further action will be required. Thank you for your patience in this regard.