Cirrus Insight experienced a minor incident on December 13, 2019 affecting Cirrus Insight Gmail and Cirrus Insight Outlook, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 13, 2019, 04:59 PM UTC
Due to a third party application issue, we are receiving reports that a small subset of users are experiencing intermittent connectivity issues. Symptoms include being unexpectedly logged out of Cirrus Insight, requiring logging in again. We will continue to monitor the situation and provide updates as they become available.
- monitoring Dec 13, 2019, 07:15 PM UTC
Due to a third party application issue, we are receiving reports that a small subset of users are experiencing intermittent connectivity issues. Symptoms include being unexpectedly logged out of Cirrus Insight, requiring logging in again. We will continue to monitor the situation and provide updates as they become available.
- resolved Dec 13, 2019, 08:32 PM UTC
This incident has been resolved. Thank you for your patience in this regard.