Cirrus Insight incident
Cirrus Insight Book Meeting and Personal Scheduling Page Issues
Cirrus Insight experienced a critical incident on March 23, 2020 affecting Book Meeting and Personal Scheduling Page, lasting 4h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 23, 2020, 02:38 PM UTC
We're currently receiving reports that our Book Meeting application and Personal Scheduling Pages seem to be experiencing issues. Symptoms include page timeouts when loading and red error messages when saving. Our Engineering team is currently assessing the situation. We will update here as information becomes available. Thank you for your patience.
- investigating Mar 23, 2020, 02:40 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 23, 2020, 03:22 PM UTC
The Cirrus Insight Engineering team has established the root cause of the ongoing calendaring and error issues, which a subset of users were experiencing. These issues have been addressed and we're seeing stable response times, as well as no further errors. We will continue to monitor the results and update you as required.
- resolved Mar 23, 2020, 07:01 PM UTC
This incident has been resolved. Thank you for your patience in this regard.