Cirrus Insight incident

Login Issues within Outlook

Minor Resolved View vendor source →

Cirrus Insight experienced a minor incident on July 17, 2020 affecting Cirrus Insight Outlook, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2020, 01:09 PM UTC
Resolved
Jul 17, 2020, 04:11 PM UTC
Duration
3h 1m
Detected by Pingoru
Jul 17, 2020, 01:09 PM UTC

Affected components

Cirrus Insight Outlook

Update timeline

  1. investigating Jul 17, 2020, 01:09 PM UTC

    We are currently receiving reports that some users are experiencing issues logging in via Outlook. We are investigating the issue and working towards a swift resolution. Apologies for the inconvenience.

  2. monitoring Jul 17, 2020, 02:29 PM UTC

    The Outlook log in issue has been addressed and corrected. We will continue to monitor the situation and update the status accordingly. Once again, we apologize for any inconvenience this may have caused.

  3. resolved Jul 17, 2020, 04:11 PM UTC

    This issue has been verified to be resolved. Thank you for your patience.