Cirrus Insight experienced a critical incident on June 9, 2021 affecting Cirrus Insight Gmail and Cirrus Insight Outlook and 1 more component, lasting 5h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 09, 2021, 03:34 PM UTC
Salesforce is experiencing service interruptions. Service interruptions with Salesforce could cause users to also experience less than optimal service with Cirrus Insight applications. Our team is following the service outage closely and looking for ways to minimize interruptions for our customers.
- identified Jun 09, 2021, 03:35 PM UTC
Salesforce is experiencing service interruptions. Service interruptions with Salesforce could cause users to also experience less than optimal service with Cirrus Insight applications. Our team is following the service outage closely and looking for ways to minimize interruptions for our customers.
- monitoring Jun 09, 2021, 07:36 PM UTC
The service interruptions have been resolved and we're seeing no further issues related to this incident within Cirrus Insight. We will continue to monitor the status of this issue and update as required.
- resolved Jun 09, 2021, 08:59 PM UTC
This incident has been resolved.