Cirrus Insight experienced a critical incident on June 10, 2021 affecting Cirrus Insight Gmail and Cirrus Insight Outlook and 1 more component, lasting 3h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 10, 2021, 04:27 PM UTC
Cirrus Insight is experiencing issues impacting the Cirrus Insight '19 side panel and dashboard. The team is working to determine a root cause and resolution. In the meantime, users may experience the following interruptions: -Sidebar log in issues via Gmail -Log in lag to the Cirrus Insight Dashboard -Failed connection to Cirrus Insight error message upon accessing the side panel
- investigating Jun 10, 2021, 05:26 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 10, 2021, 06:47 PM UTC
The service interruptions have been resolved and we’re seeing no further issues related to this incident within Cirrus Insight. We will continue to monitor the status of this issue and update as required.
- resolved Jun 10, 2021, 08:15 PM UTC
This incident has been resolved.