Cirrus Insight incident

Cirrus Insight and Google Calendar Event Creation Issue

Critical Resolved View vendor source →

Cirrus Insight experienced a critical incident on March 21, 2019 affecting Calendar Sync, lasting 10h 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2019, 01:25 PM UTC
Resolved
Mar 21, 2019, 11:50 PM UTC
Duration
10h 24m
Detected by Pingoru
Mar 21, 2019, 01:25 PM UTC

Affected components

Calendar Sync

Update timeline

  1. investigating Mar 21, 2019, 01:25 PM UTC

    Cirrus Insight is currently experiencing intermittent issues with our calendar features within Google. Upon creating or editing an event, we've found that the calendar will lock up. We're working diligently to find a swift resolution to this issue. We apologize for the inconvenience and will update this status as information becomes available.

  2. identified Mar 21, 2019, 03:13 PM UTC

    Engineering has identified the issue and is currently working towards a resolution. We apologize for the inconvenience and will update this status as information becomes available.

  3. monitoring Mar 21, 2019, 08:59 PM UTC

    A fix has been deployed to alleviate the Cirrus Insight and Google Calendar event creation issue. We're monitoring the results and will provide updates as they become available.

  4. resolved Mar 21, 2019, 11:50 PM UTC

    This incident has been resolved.