CircleLoop experienced a minor incident on July 24, 2025 affecting Outbound calls, lasting 19h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound calls
Update timeline
- investigating Jul 24, 2025, 12:39 PM UTC
We are currently receiving a higher number of tickets related to outbound call failures to EE numbers. EE has confirmed that they are currently investigating a P1 incident on their network, which is causing these failures, and is working to rectify the issue.
- resolved Jul 25, 2025, 08:10 AM UTC
We have received response from EE that they believe the issue to now be resolved.