Circle.so incident

app.circle.so is down

Notice Resolved View vendor source →
Started
Apr 30, 2026, 06:00 PM UTC
Resolved
Apr 30, 2026, 07:43 PM UTC
Duration
1h 42m
Detected by Pingoru
Apr 30, 2026, 06:00 PM UTC

Update timeline

  1. investigating Apr 30, 2026, 06:00 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 30, 2026, 07:43 PM UTC

    This incident has been resolved.

  3. postmortem Apr 30, 2026, 07:43 PM UTC

    Some users experienced an issue where app.circle.so was unavailable. This was caused by the Redis cluster reaching 100% CPU due to a large volume of workflow jobs being re-enqueued. We identified the root cause, scaled down the background deployment pods to relieve the load, and restored service within approximately 3 minutes. We are continuing to investigate and address the underlying issue.

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