Circle.so experienced a notice incident on April 30, 2026, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 30, 2026, 06:00 PM UTC
We are currently investigating this issue.
- resolved Apr 30, 2026, 07:43 PM UTC
This incident has been resolved.
- postmortem Apr 30, 2026, 07:43 PM UTC
Some users experienced an issue where app.circle.so was unavailable. This was caused by the Redis cluster reaching 100% CPU due to a large volume of workflow jobs being re-enqueued. We identified the root cause, scaled down the background deployment pods to relieve the load, and restored service within approximately 3 minutes. We are continuing to investigate and address the underlying issue.