app.circle.so is down

Update timeline

1. investigating Mar 17, 2026, 05:07 PM UTC

   We are currently investigating this issue.

2. resolved Mar 17, 2026, 06:21 PM UTC

   This incident has been resolved.

3. postmortem Mar 17, 2026, 08:42 PM UTC

   ## Degraded Performance on March 17th, 2026. ‌ **Incident Summary** Between **17:00 UTC and 18:20 UTC**, we experienced a **partial outage and degraded performance** across the platform. During this time, some actions may have been slow to load or temporarily unresponsive. ‌ **Root Cause** The issue was caused by a disruption in one of our supporting database services. This led to some requests taking longer than expected, which impacted overall application performance. ‌ **Resolution** We restored the affected service, and performance returned to normal shortly after. ‌ **Prevention & Next Steps** We’re taking the following steps to reduce the likelihood of this happening again: * Improving the reliability and monitoring of the affected service * Adding safeguards so the platform continues to operate smoothly even if a supporting service becomes unavailable ‌ We appreciate your patience while we worked to resolve this and apologize for the disruption.