Circle.so experienced a notice incident on April 8, 2026 affecting Sign-up & Login and REST API and 1 more component, lasting 2m. The incident has been resolved; the full update timeline is below.
Affected components
Sign-up & LoginREST APICircle iOS AppPosts & CommentsCircle Android AppNotificationsBranded AppsDirect Messaging & ChatPaywalls & Member BillingCircle Discover
Update timeline
- investigating Apr 08, 2026, 09:47 PM UTC
We are currently investigating this issue.
- resolved Apr 08, 2026, 10:15 PM UTC
This incident has been resolved.
- postmortem Apr 15, 2026, 08:18 PM UTC
Communities experienced approximately 4 minutes of downtime starting at 5:47 PM EDT. The issue was caused by an unexpected database crash triggered by an AWS infrastructure bug in the RDS service. Our team identified the issue within minutes and services recovered after the database restarted. We escalated the underlying bug to AWS support \(case 177568754700521\) and are monitoring for recurrence.