CINC incident

Sites Are Down

Major Resolved View vendor source →

CINC experienced a major incident on October 19, 2017, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2017, 12:11 PM UTC
Resolved
Oct 19, 2017, 12:42 PM UTC
Duration
31m
Detected by Pingoru
Oct 19, 2017, 12:11 PM UTC

Update timeline

  1. investigating Oct 19, 2017, 12:11 PM UTC

    We are looking into what is causing the sites to be down this morning at 8:07 am EDT. We are working to have them back up ASAP.

  2. identified Oct 19, 2017, 12:19 PM UTC

    We have identified the issue causing sites to be down this morning. We are rolling out a fix. Should be about 15 to 20 minutes to come back.

  3. identified Oct 19, 2017, 12:29 PM UTC

    We have started the roll out of the fix through all the sites. Should be about 10-12 minutes from now for resolution.

  4. resolved Oct 19, 2017, 12:42 PM UTC

    Sorry about that everyone. Sites are now back up! Hopefully you got a nice cup of coffee during that little break. Sites were down for about 30 minutes do to some bad code that got deployed this morning. Everything should be back to normal for you!