CINC experienced a notice incident on October 11, 2018, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 11, 2018, 01:47 PM UTC
Our support email ([email protected]) is currently experiencing issues accepting messages. If you need immediate help, please contact our normal support phone number. We're working on isolating and resolving the email issue ASAP.
- identified Oct 11, 2018, 02:20 PM UTC
We've isolated the issue and are close to a resolution. Thank you for your patience.
- resolved Oct 11, 2018, 03:32 PM UTC
The issue with our [email protected] email has been resolved. If you email this address last night or this morning and did not contact us in another form, please resend that email as we are not able to recover it.