CINC incident

Some Sites Down Due To SSL Certificate Issues

Notice Resolved View vendor source →

CINC experienced a notice incident on October 21, 2019, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2019, 07:06 PM UTC
Resolved
Oct 21, 2019, 08:39 PM UTC
Duration
1h 33m
Detected by Pingoru
Oct 21, 2019, 07:06 PM UTC

Update timeline

  1. investigating Oct 21, 2019, 07:06 PM UTC

    A subset of sites are currently not accessible due to an issue with SSL certificates. Our tech team is working hard at the moment to resolve the issue.

  2. investigating Oct 21, 2019, 07:17 PM UTC

    The affected sites are back up, but they continue to show as not secured. We are working on the SSL certificates for these sites to get them secured as soon as possible.

  3. identified Oct 21, 2019, 07:28 PM UTC

    The affected sites are starting to come back fully now. All of them should be up very shortly.

  4. identified Oct 21, 2019, 08:04 PM UTC

    We are still rolling through sites to correct the SSL certificates. A lot of sites have been corrected already and we are processing through the remaining.

  5. resolved Oct 21, 2019, 08:39 PM UTC

    All affected site's SSL certificates should be correct and in place now. All sites are back to normal.