CINC experienced a minor incident on March 17, 2021 affecting Email - Processor, lasting 17h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Email - Processor
Update timeline
- monitoring Mar 17, 2021, 07:29 PM UTC
There is a delay for outgoing email communications. This is due to a larger than expected backlog of holiday Autotrack emails being sent. Emails will automatically send once they are through the queue. You do not need to take any action at this time.
- resolved Mar 18, 2021, 12:58 PM UTC
This incident has been resolved.
- postmortem Mar 18, 2021, 12:58 PM UTC
The queue caught up around 1am EST. Email are sending normally now.