CINC experienced a minor incident on October 27, 2021 affecting Agent Dashboard, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Agent Dashboard
Update timeline
- identified Oct 27, 2021, 03:10 PM UTC
There is currently a known issue with the "Please Reload" button causing it not to disappear once clicked. You may also notice some intermittent loading issues on certain pages. Our tech team will be rolling the fix ASAP.
- resolved Oct 27, 2021, 04:35 PM UTC
The tech team has rolled a fix and the button issue and intermittent loading issues have been resolved.