CINC experienced a minor incident on December 5, 2022 affecting Agent Dashboard and Homeseeker Website and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Agent DashboardHomeseeker WebsiteSwitchboard Sarah
Update timeline
- investigating Dec 05, 2022, 08:55 PM UTC
An outage has been reported by AWS. This partial outage impacts the websites from loading with some of our client’s internet providers, including AT&T and Spectrum. Our Engineering Team is continuing to monitor and will continue to update status.cincpro.com.
- monitoring Dec 05, 2022, 09:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 05, 2022, 09:05 PM UTC
This incident has been resolved.