CINC experienced a minor incident on March 14, 2023 affecting Agent Dashboard, lasting 2h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Agent Dashboard
Update timeline
- identified Mar 14, 2023, 12:47 PM UTC
The CINC Tech Team has reported that a subset of clients may see slowness in the CINC Application and/or receive errors intermittently, specifically within the Leads Dashboard page. They have identified the problem and are releasing a solution. Please continue to monitor the status page for updates.
- monitoring Mar 14, 2023, 12:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 14, 2023, 03:26 PM UTC
This incident has been resolved.