CINC incident

Property Details and Homepulse Pages are not showing

Major Resolved View vendor source →

CINC experienced a major incident on July 19, 2023 affecting Homeseeker Website, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2023, 05:20 PM UTC
Resolved
Jul 19, 2023, 05:56 PM UTC
Duration
36m
Detected by Pingoru
Jul 19, 2023, 05:20 PM UTC

Affected components

Homeseeker Website

Update timeline

  1. investigating Jul 19, 2023, 05:20 PM UTC

    As of 1:15pm EST, the property details page and the Homepulse pages on all CINC platforms are not displaying any content. The tech and database teams are working to resolve the issue.

  2. monitoring Jul 19, 2023, 05:33 PM UTC

    The Property Details and Homepulse pages are back up and running normally. We are continuing to monitor.

  3. resolved Jul 19, 2023, 05:56 PM UTC

    This incident has been resolved.