CINC incident

Unplanned Database Maintenance

Critical Resolved View vendor source →

CINC experienced a critical incident on March 25, 2024 affecting Agent Dashboard and CINC for Agents and 1 more component, lasting 21d 9h. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2024, 07:49 AM UTC
Resolved
Apr 15, 2024, 05:24 PM UTC
Duration
21d 9h
Detected by Pingoru
Mar 25, 2024, 07:49 AM UTC

Affected components

Agent DashboardCINC for AgentsHomeseeker WebsiteHouses.netEmail - ProcessorOpen HousesSwitchboard Sarah

Update timeline

  1. investigating Mar 25, 2024, 07:49 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 25, 2024, 09:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 15, 2024, 05:24 PM UTC

    This incident has been resolved.