CINC incident

CRM Slowness

Minor Resolved View vendor source →

CINC experienced a minor incident on June 4, 2024 affecting Agent Dashboard and CINC for Agents, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2024, 03:55 PM UTC
Resolved
Jun 04, 2024, 06:22 PM UTC
Duration
2h 27m
Detected by Pingoru
Jun 04, 2024, 03:55 PM UTC

Affected components

Agent DashboardCINC for Agents

Update timeline

  1. investigating Jun 04, 2024, 03:55 PM UTC

    We are currently experiencing longer than expected response times on the CRM. The tech team is currently investigating.

  2. monitoring Jun 04, 2024, 04:05 PM UTC

    Site performance is returning to normal levels. The tech team is continuing to monitor.

  3. resolved Jun 04, 2024, 06:22 PM UTC

    This incident has been resolved.